Heather Kilbourn

TECHNOLOGIST

High-tech Program Manager and digital strategy with specializations in process optimization, change management, project management, user experience, communications, and content at Amazon Web Services, digital.forest, IMDb, Microsoft, SAP, WordPress VIP, and Zillow.

My early career focused on building data center infrastructure and helping businesses craft amazing web experiences. The latter part of my career has focused on making digital experiences suck less, fighting enshittification, and helping AI and quantum computing marketing teams dial back hyperbole.

WRITER

I've written many words in my life for fun and for pay. These words have been for all sorts of things. Books, online posts, short stories, magazine articles, scripts, presentation decks, comics, documentation, speeches, blogs, social microcopy, UX strings, and the occasional obituary. Credited and uncredited, plus ghostwriing for tech executives and politicians.

ARTIST

I design and fabricate custom plant and freshwater aquarium sculptures for private individuals & businesses, and provide aquarium consulting design services for architecture, interior design, construction, and space planning.

Filled with light and aquatic & epiphytic flowering plants, my designs evoke emotional responses of surprise, delight, calmness, and teleport observers to outdoor, tropical locations.